FAQ

Product Related

StarKnightMT provides aftermarket parts and accessories for Can-Am, Polaris, Honda, Yamaha, CFMOTO, Kawasaki, and John Deere brands.

If you are unsure if a StarKnightMT part or accessory will fit your particular UTV/ATV model, contact our customer support.

On our website, we offer prices that are notably lower than those of other brands. That's because we sell our parts and accessories directly to you, without involving any intermediaries. This way, you can enjoy the same high-quality products at more affordable rates.

Yes, Most of our UTV windshields are anti-scratch, in the product description will be written on the characteristics of anti-scratch

Order Status or Order Problem

Once the order was placed please allow us 1-2 business days for packing and shipping.

You can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.

To Check Your Order Status:

Go to the My Account page-->https://www.starknightmt.com/account/login

You will see the order history and tracking notifications for all the orders in progress.

For the parcels that have no logistics status update after one week of delivery, they may be problematic pieces, please contact us by email to check the logistics status.

If you track the number in tracking system without any result , it means we just shipped the goods within passed 72 hours in business days, the carrier has not yet updated the parcel information. At that situation, you might need to wait two more days until the database is updated by logistics companies. Please understand.

Please check first whether there is a parcel around the receiving address and whether it is signed for by a neighbor.

Contact your local post office about the package. They can check with your mail carrier and find out exactly where he/she left it. (They also have GPS on their scanner and can sometimes access that info to see exactly where it was when it was scanned as delivered).

If the parcel still cannot be found, please contact us by email and we will verify the status of the parcel with the logistics company and handle it after verification.

Frequently Asked Questions

We have a 30-day return policy, The time frame for return & exchange must not exceed 30 days from when the original order was received.To start a return or refund, you should contact us at support@starknightmt.com. We will help you solve the problem quickly.

Enter the discount code you get on the payment page. Each events or new release we will give you a exclusive discount code. Please sign up to recieve our lastest events.

Please provide order number and pictures if needed, and send emails to our email address support@starknightmt.com. We will get back to you after we are in working time Monday to Friday: 8:00AM-6:00PM.

IMPORTANT!!!We will definitely reply to emails, but sometimes emails are considered spam, so please check the spam box in time to find our emails.

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